How can artificial intelligence technology start intelligence work?

The greatest benefit of artificial intelligence is that it is embedded in every aspect of an organization's operations and strategy.

Across a government agency or organization, successful mass adoption will require leaders to align strategy, organizational culture, and business processes. If any of these efforts are misaligned, the artificial intelligence tool may be rejected or may fail to create the desired value. Leaders need to understand the goals of artificial intelligence projects upfront, ensure those goals support the overall strategy, and pass on guidance to technology designers and managers to ensure it is incorporated into tools and business processes.

1. Having a clear artificial intelligence strategy can also help organizations apply artificial intelligence to solve problems ranging from task-oriented to back office.

This strategy can shape decisions about which infrastructure and partners are needed to acquire the right artificial intelligence tools for the organization. With 83% of enterprise artificial intelligence in the cloud, organizations can find it easier to develop artificial intelligence tools internally, buy them from external vendors, or even find existing solutions already in use elsewhere in the cloud.

2. At the departmental or team level, the first step moves from strategic alignment to adoption by analysts.

Addressing some of the big non-analytical challenges that analyst teams face can be a great way to introduce analysts to artificial intelligence and build their confidence in it. Today, analysts have mastered a wide variety of tasks, each requiring different skills, background knowledge, and the ability to communicate with decision makers. Distributing analytical tasks among a group of analysts without overloading any one or delaying critical product can be daunting for any manager. Artificial intelligence can help analysts get the job done right so that analysts can play to their strengths more often and get the job done better and faster than before.

3. Likewise, artificial intelligence can help managers assess performance.

Artificial intelligence can screen candidates for their ability to acquire a particular skill set, and even identify all-around standouts, as Special Operations Command is doing with Marine Raider candidates. The upside of these non-analytical uses of artificial intelligence is that analysts may be more willing to work with artificial intelligence when they see it helping them with their work.

Artificial intelligence has not started intelligence work, it has come. But the long-term success of artificial intelligence in the intelligence community also depends on how employees are prepared to receive and use it, as does any employee and business that makes it work.